Refund Policy

Returns, Refunds & Exchange Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility:

  • Item must be in the same condition as received: unworn or unused, with tags, and in its original packaging.

  • To start a return, contact us at Oea@lonestargoodies.com.

Returns should be sent to:
1118 N Main St Unit 2F, Pearland, TX, 77581, United States

Once you contact us, we will provide a return shipping label and instructions on how and where to send your package. Please note: If your country of residence is not the United States, return shipping may take longer than expected.

For questions, email us anytime at Oea@lonestargoodies.com.

Damages & Issues

  • Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item—so that we can evaluate and resolve the issue promptly.

Exchanges

  • As soon as tracking for your return is active, your exchange item will be shipped right away.

Refunds

  • We’ll notify you once your return is received. You’ll be automatically refunded to your original payment method within 5 business days.

  • Please remember: Your bank or credit card company may take additional time to process and post the refund.

  • If more than 5 business days have passed since we approved your return, contact us at Oea@lonestargoodies.com.